diff --git a/yudao-module-member/yudao-module-member-biz/src/main/java/cn/iocoder/yudao/module/member/controller/app/user/AppMemberUserController.java b/yudao-module-member/yudao-module-member-biz/src/main/java/cn/iocoder/yudao/module/member/controller/app/user/AppMemberUserController.java
index bdab9dd..08cd36e 100644
--- a/yudao-module-member/yudao-module-member-biz/src/main/java/cn/iocoder/yudao/module/member/controller/app/user/AppMemberUserController.java
+++ b/yudao-module-member/yudao-module-member-biz/src/main/java/cn/iocoder/yudao/module/member/controller/app/user/AppMemberUserController.java
@@ -1,6 +1,7 @@
 package cn.iocoder.yudao.module.member.controller.app.user;
 
 import cn.hutool.core.util.ObjectUtil;
+import cn.iocoder.yudao.framework.common.enums.CommonStatusEnum;
 import cn.iocoder.yudao.framework.common.pojo.CommonResult;
 import cn.iocoder.yudao.module.member.controller.app.comauth.vo.CreateWechatAuthReqVo;
 import cn.iocoder.yudao.module.member.service.comauth.ComAuthService;
@@ -16,6 +17,8 @@ import cn.iocoder.yudao.module.member.service.level.MemberLevelService;
 import cn.iocoder.yudao.module.member.service.opentype.OpenTypeService;
 import cn.iocoder.yudao.module.member.service.user.MemberRecentTagService;
 import cn.iocoder.yudao.module.member.service.user.MemberUserService;
+import cn.iocoder.yudao.module.system.api.oauth2.OAuth2TokenApi;
+import cn.iocoder.yudao.framework.common.enums.UserTypeEnum;
 import io.swagger.v3.oas.annotations.Operation;
 import io.swagger.v3.oas.annotations.tags.Tag;
 import lombok.extern.slf4j.Slf4j;
@@ -28,8 +31,10 @@ import javax.validation.Valid;
 
 import java.util.List;
 
+import static cn.iocoder.yudao.framework.common.exception.util.ServiceExceptionUtil.exception;
 import static cn.iocoder.yudao.framework.common.pojo.CommonResult.success;
 import static cn.iocoder.yudao.framework.security.core.util.SecurityFrameworkUtils.getLoginUserId;
+import static cn.iocoder.yudao.module.member.enums.MemberErrorCode.AUTH_LOGIN_USER_DISABLED;
 
 @Tag(name = "用户 APP - 用户个人中心")
 @RestController
@@ -50,11 +55,24 @@ public class AppMemberUserController {
     private ComAuthService comAuthService;
     @Resource
     private LocationService locationService;
+    @Resource
+    private OAuth2TokenApi oauth2TokenApi;
 
     @GetMapping("/get")
     @Operation(summary = "获得基本信息")
     public CommonResult<AppMemberUserInfoRespVO> getUserInfo() {
         MemberUserDO user = userService.getUser(getLoginUserId());
+        // 禁用后兜底：即使 token 未清干净，拉资料时也强制踢下线
+        if (user == null || CommonStatusEnum.isDisable(user.getStatus())) {
+            if (user != null) {
+                try {
+                    oauth2TokenApi.removeAccessTokenByUserId(user.getId(), UserTypeEnum.MEMBER.getValue());
+                } catch (Exception e) {
+                    log.warn("禁用用户拉资料时清 token 失败, userId={}", user.getId(), e);
+                }
+            }
+            throw exception(AUTH_LOGIN_USER_DISABLED);
+        }
         MemberLevelDO level = levelService.getLevel(user.getLevelId());
         AppMemberUserInfoRespVO result = MemberUserConvert.INSTANCE.convert(user, level);
         // 获取用户tag
diff --git a/yudao-module-member/yudao-module-member-biz/src/main/java/cn/iocoder/yudao/module/member/service/user/MemberUserServiceImpl.java b/yudao-module-member/yudao-module-member-biz/src/main/java/cn/iocoder/yudao/module/member/service/user/MemberUserServiceImpl.java
index 8682a28..8991983 100644
--- a/yudao-module-member/yudao-module-member-biz/src/main/java/cn/iocoder/yudao/module/member/service/user/MemberUserServiceImpl.java
+++ b/yudao-module-member/yudao-module-member-biz/src/main/java/cn/iocoder/yudao/module/member/service/user/MemberUserServiceImpl.java
@@ -483,12 +483,20 @@ public class MemberUserServiceImpl implements MemberUserService {
     private void kickMemberLogin(Long userId) {
         try {
             oauth2TokenApi.removeAccessTokenByUserId(userId, UserTypeEnum.MEMBER.getValue());
+            log.info("已清理会员登录 token, userId={}", userId);
         } catch (Exception e) {
             log.warn("踢出会员登录态失败, userId={}", userId, e);
             throw e;
         }
         try {
-            chatApi.banUser(userId, "账号已被禁用");
+            // 确保 IM 侧有该用户，否则 /third/user/ban 会报「用户不存在」导致推送失败
+            syncChatUser(userId);
+            boolean banned = chatApi.banUser(userId, "账号已被禁用");
+            if (!banned) {
+                log.warn("通知聊天服务封禁用户失败(返回 false), userId={}", userId);
+            } else {
+                log.info("已通知聊天服务封禁并踢下线, userId={}", userId);
+            }
         } catch (Exception e) {
             log.warn("通知聊天服务封禁用户失败, userId={}", userId, e);
         }